Review & Reputation Management
Build trust by managing your online reputation.
We’ll help you build trust!
Generate High Ranking Review Automatically
With our advanced review generation solution, you can easily connect any CRM and automatically request your clients/customers to leave a review (or product/service) via SMS or Email.
Direct Your Patients to Leading Review Sites
With automated one-click review generation on multiple leading sites, you can control the right review balance across different sites. Umbrella Local works with numerous publishers.
Address Negative Feedback the Smart Way
Got a negative feedback from your customer? Manage it directly in private.
Effective Team Management & Engagement
You can evaluate team performance with promoter & detractor scoring – team scorecard.
Also, you can easily manage and monitor your business reviews with a review stream that works in real time.
You will even be able to maintain conversation history as well as track customer activity right from “hello” to “thank you”.